Privacy Policy

Effective Date: 01.11.2025

At Thampz Online Clothing LLP (“we,” “our,” or “us”), your privacy and trust are extremely important to us. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit or make a purchase through our website www.thampz.com (the “Website”).

By accessing or using our Website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Website immediately.

1. Information We Collect

We collect the following categories of data to ensure a secure, personalized, and efficient shopping experience:

1.1 Personal Information

Information you voluntarily provide during account creation or purchase, including:

1. Full name
2. Email address
3. Contact number
4. Shipping and billing addresses
5. Payment details (securely processed via payment gateways)
6. Account login details (if you register)

1.2 Browsing and Technical Information

Automatically collected data about your interaction with the Website, such as:

1. IP address and geolocation
2. Browser type, operating system, and device model
3. Pages viewed, time spent, and navigation behavior
4. Referring and exit pages

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

1. Remember your preferences and shopping cart items
2. Personalize product recommendations
3. Measure site performance and improve usability
4. You may control cookie preferences in your browser settings, but disabling them may limit functionality.

2. How We Use Your Information

Your information helps us enhance your experience and provide the best possible service. Specifically, we use it to:

1. Process, confirm, and deliver your orders.
2. Communicate updates, promotions, or support information.
3. Improve the Website’s performance, layout, and usability.
4. Analyze shopping trends and customer preferences.
5. Manage your account and order history securely.
6. Prevent fraud, ensure transaction safety, and comply with legal requirements.

We assure you that all communications from Thampz are relevant, purposeful, and respect your privacy preferences.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it under the following circumstances:

3.1 Service Providers

We partner with trusted third-party service providers to help us operate efficiently — for example:

1. Payment processors
2. Courier and logistics partners
3. Marketing and analytics platforms

Each partner is required to follow strict data protection and confidentiality agreements.

3.2 Legal Compliance

We may disclose your data when required by law or in response to valid legal processes to:

1. Comply with applicable laws and regulations.
2. Respond to lawful requests from public authorities.
3. Protect our rights, property, and safety or that of our users.

4. Data Security

We implement a combination of technical, administrative, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

Our security measures include:

1. SSL encryption for all online transactions.
2. Secure payment gateways that comply with PCI DSS standards.
3. Regular website security audits and updates.

Despite these measures, please understand that no online platform is completely immune to security risks. We encourage users to maintain strong passwords and keep their devices secure.

5. Your Rights and Choices

You have full control over your personal data. Subject to applicable laws, you may:

1. Access: Request a copy of the data we hold about you.
2. Correction: Update or correct inaccurate details.
3. Deletion: Request deletion of your data, subject to record-keeping or legal obligations.
4. Withdraw Consent: Opt-out from marketing communications by clicking “Unsubscribe” in our emails or contacting our support team.
5. Cookie Control: Adjust your cookie settings in your browser anytime.

Requests can be sent via email to info@thampz.com, and we will respond within a reasonable timeframe.

6. Cookies Policy

Cookies help personalize and streamline your browsing experience. They enable:

1. Seamless checkout and cart retention.
2. Relevant product recommendations.
3. Analytics for performance improvement.

You may disable cookies in your browser settings, but doing so might limit access to certain Website features.

7. Third-Party Links

Our Website may include links to third-party websites (e.g., courier tracking, payment gateways, or social media).

Thampz is not responsible for the content, privacy, or security practices of these external sites. Please review their respective privacy policies before engaging with them.

8. Children’s Privacy

Our Website and services are not intended for individuals under 18 years of age. We do not knowingly collect or store personal information from minors. If you believe a child has provided us with their information, please contact us immediately for prompt deletion.

9. Data Retention

We retain your personal data only for as long as necessary to:

1. Fulfill the purposes outlined in this policy,
2. Comply with legal or tax obligations,
3. Resolve disputes, and
4. Enforce our agreements.

Once data is no longer needed, it is securely deleted or anonymized.

10. Changes to This Privacy Policy

We may update or modify this Privacy Policy periodically to reflect business, legal, or technological developments.

Any changes will be posted on this page with an updated Effective Date. Continued use of our Website after such updates implies your consent to the revised policy.

11. Contact Us

If you have any questions, feedback, or concerns about this Privacy Policy or our data practices, please reach out to us:

📧 Email: info@thampz.com

💬 WhatsApp Support: 9567501545

🌐 Website: www.thampz.com

We take your privacy seriously and aim to respond to all inquiries promptly.

Summary for Customers

1. We collect only necessary information to fulfill your orders.
2. We never sell your data to third parties.
3. You can request data access, correction, or deletion anytime.
4. All transactions are SSL-secured and protected.
5. Questions? Contact us at info@thampz.com or via WhatsApp.